What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process your transactions — your name, contact details, and payment method records. Every bKash, Nagad, or Rocket transaction you make through your account wallet is logged for security and dispute resolution.
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We also collect device and session data: the browser or app you use, your IP address, and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties.
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Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Cookies and similar tracking tools are used to keep your session active and remember your preferences — you can manage these through your browser settings.
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Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a shorter cycle. Your use of this platform and the applicability of this policy depend on your local law and the eligible
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regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.